# RevYou

> RevYou is an automated reputation management and Google review generation platform designed specifically for UK local service businesses, trades, estate agents, and clinics.

RevYou automates customer review requests via SMS, helps businesses collect genuine Google reviews, triages private feedback, and builds local SEO trust without manual chasing.

## Core Capabilities

- **Automated Review Collection**: Send polite, personalised SMS review requests with a single click or automatically via background scheduling.
- **Direct Google Review Routing**: High satisfaction ratings (5 stars) route directly to the business's Google Business Profile review dialog.
- **Private Feedback Triage**: Constructive feedback (1-4 stars) is captured privately in an internal inbox, giving business owners a chance to resolve issues before public reviews are posted.
- **Automated 48-Hour Polite Reminder**: Sends a gentle, single follow-up message if a customer has not yet completed a review.
- **Spam & Fatigue Protection**: Built-in 30-day customer cooldown and lifetime message caps prevent customer annoyance and review fatigue.
- **Bulk CSV / Excel Import**: Easily import customer lists with smart duplicate detection and UK phone number validation.
- **Installable PWA**: Works on desktop, tablet, iOS, and Android home screens as an app without requiring app store installation.

## Target Industries & Use Cases

- [Trades & Home Services](https://revyou.co.uk/industries/home-trades): Builders, plumbers, electricians, roofers, landscapers, and decorators.
- [Builders](https://revyou.co.uk/services/builders): Capturing client trust after extensions, renovations, and home improvements.
- [Plumbers](https://revyou.co.uk/services/plumbers): Collecting reviews after boiler installations, callouts, and bathroom refits.
- [Electricians](https://revyou.co.uk/services/electricians): Building domestic and commercial reputation after certifications and rewires.
- [Roofers](https://revyou.co.uk/services/roofers): Establishing local proof after roof repairs, inspections, and new installations.
- [Estate Agents](https://revyou.co.uk/industries/estate-agents): Follow-up after valuations, viewings, completions, and tenant move-ins.
- [Clinics & Wellbeing](https://revyou.co.uk/industries/clinics-wellbeing): Dental practices, aesthetics clinics, physiotherapy, and wellness salons.

## Pricing Tiers (GBP)

- **Free Trial**: 14-day free trial with 20 included SMS requests. No credit card required.
- **Starter (£29.99/mo)**: 50 review requests/mo, Google integration, private feedback inbox, automated follow-ups.
- **Growth (£49.99/mo)**: 100 review requests/mo, bulk customer import, custom templates, 48-hour reminders.
- **Pro (£99.99/mo)**: 250 review requests/mo, high-volume capacity, custom onboarding, priority support.

## Compliance & Trust

- **100% GDPR & ICO Compliant**: Uses secure UK messaging gateways, zero third-party data reselling, and transparent privacy controls.
- **Google Review Policy Compliant**: Promotes honest, un-incentivised customer reviews without coercion or artificial review gating.

## Documentation & Links

- [Website Homepage](https://revyou.co.uk/): Overview and product demonstration.
- [How It Works](https://revyou.co.uk/how-it-works): Detailed 3-step walkthrough of the review flow.
- [Pricing](https://revyou.co.uk/pricing): Full pricing plans, return-on-investment calculator, and feature matrix.
- [Customer Stories](https://revyou.co.uk/customer-stories): Real-world local business use cases and workflows.
- [Full LLM Documentation](https://revyou.co.uk/llms-full.txt): Comprehensive reference for LLM knowledge engines.
- [Privacy Policy](https://revyou.co.uk/privacy): How customer data and contact information are protected.
- [Terms of Service](https://revyou.co.uk/terms): Service terms and subscription conditions.